Return Policy:

ALEXIAM TEXTILES is committed to selling only high-quality products but we understand there may be a time when you need to exchange or return something you’ve bought. We will willingly refund or offer an exchange within 30 days of purchase, provided you have proof of purchase and the product is unused and in its original packaging.
If the product you have received is damaged or faulty when delivered, please contact our Customer Services team on 0333 050 1076 or email us on sales@alexiam-textiles.co.uk where you will be notified of our returns procedure. You have up to 30 days from delivery to report if your items are faulty or damaged.

 

Refund Policy:

Full refund of the cost of the goods is wholly conditional upon the above conditions being met and the refund authorized only after a full inspection of the goods by our Returns department to check for completeness and correct product return.