Please read the following carefully...
Standard Delivery - FREE
Royal Mail 2nd class or Hermes courier, takes 2-5 working days
- Some items are delivered directly from our supplier.
- These items will usually be delivered in 2-5 days also, however some will take longer.
- Estimated delivery dates are clear on product pages. You will also receive email notification of delivery dates and updates as well.
- £5 shipping surcharge will be added to orders including Curtain poles and tension rods
- Please note - Because some of our items are shipped from different locations, you may receive your order in more than one delivery. You will be clearly notified in your order confirmation email.
Express Delivery - £5.99
Next Working Day delivery - DPD Local, UPS or Royal Mail Tracked 24
- To find out if your order is eligible for next day delivery please check the information on individual product pages.
- Free UK Next Working Day Delivery for Orders over £35 - orders from Monday to Friday can be shipped on the same day.
- Please see product page for the cut off point for next day delivery £5 shipping surcharge will be added to orders including Curtain poles and tension rods.
Our Dispatch time/handling time is one working day.
Order before 2pm - same day dispatch Monday - Friday
Same day dispatch is not available for items which are delivered directly from our suppliers.
- Please let us know if this is a problem and we will see if we can fast-track your order.
- Where there are any delays we will contact you as soon as we are aware.
UK MAINLAND EXTENDED AREAS, ISLANDS AND NORTERN IRELANDMainland UK Extended Areas Postcodes: AB (30-38, 44-56), FK (17-99), G (83), GY (1-10), HS (1-9), IV (1-28, 30-39 40-51, 52-54, 63), KA (27-28), KW (1-14, 15-17), PA (20, 21-33, 34-40, 41-49, 60-78) PH (18-26, 30, 31-41, 42-44, 49-50), ZE (1-3), JE (1-5), BT (1-29).
- For orders to these destinations we may contact you to request additional postage payments depending on the size of the order.
- Where possible we will ship to these destinations via Royal Mail Tracked 48 and Tracked 24 services for no extra charge.
- Deliveries to these destinations can take a day longer than normal.
- Any queries please contact us in advance.